Abby Cakes
3500 E. Highland Dr. Jonesboro, Arkansas 72401
(870) 476-2119

frequently asked questions

What are your store hours?

Tuesday - Friday 10:00 am - 6:00 pm and Saturday 10:00 am - 5:00 pm.

Where are you located?

3500 E. Highland Dr. Jonesboro, Arkansas.

How do I place an order?

For everyday baked goods, we recommend just giving us a call at (870) 476-2119. To place a custom cake order for a wedding or event, please call or come by. We require a 5-6 week notice. It's never too early to get on the books!

How much of a notice do you require?

For dessert cakes, cupcakes, and gourmet cookies we require a 1 week notice. For custom decorated sugar cookies and cakes for Birthday parties, Showers and other special events, we require a 5-6 week notice. For custom wedding cakes and cookies, we require a 5 to 6 month notice. The earlier you can place your order, the better.

what is your payment policy?

A 50% non-refundable deposit is required to reserve any order. The remaining balance is due at pickup. Payments can be made in person or over the phone. We accept cash, debit, and all major credit cards. No monies will be refunded to the customer within 14 days of the event date, or within 7 business days of a party order. Checks are not accepted as a form of payment.

my wedding is on a sunday, but you're closed.. can you accommodate?

Yes! As long as we have availability for your wedding day, we should be able to make your dream cake a reality!

how do i carry my cake home?

Be sure that your vehicle is large enough and has a flat, level space with access to air-conditioning for the duration of the ride. If your cake is a smaller single tier, it should fit on the floorboard of your vehicle. It is good to have an extra person with you for stacked, multi-tier cakes to help you load and unload the cake. (Not to ride in their lap.) Use your AC year round, but especially in the summer Arkansas heat. Drive slowly and directly to your destination, no sharp turns, no pit stops. Once at your destination, refrigerate until about 1 hour before your event. Please be mindful to keep anything with buttercream or chocolate out of and away from direct sunlight. Once the cake leaves our business we are not longer responsible for any and all damages / mishaps.

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